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TrakHealth FAQ |
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1.
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What
does TrakHealth do?
TrakHealth develops and markets TrakCare,
a Web based, patient-centric healthcare information
system (HIS) used by leading healthcare organizations
around the world. With customers in 25 countries,
TrakHealth provides a refreshing alternative
to traditional HIS solutions.
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2.
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What
makes TrakCare a "Refreshing alternative"
in HIS?
With its innovative "FastTrak to ePR"
(electronic patient record) approach, TrakCare
is built on integration technology. This innovative
architecture puts healthcare professional
on the fast track to reap the rich rewards
of comprehensive patient-centric solutions.
Uniquely, with TrakCare, rich ePR benefits
are available from the first TrakCare module
implemented, and can encompass ePR information
from older legacy systems, non-TrakHealth
systems, external system data, and even from
future yet-to-be known information technologies,
standards and systems.
TrakCare provides freedom of choice, future-proofing,
and speed-to-benefits not even dreamed of
in alternative systems.
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3.
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What
is "FastTrak to ePR"?
"FastTrak to ePR" is a powerful
combination of innovative architecture,
modern technologies, and streamlined implementation
methodologies that together rapidly deliver
on the promise of a Web-based electronic
patient records. EPR is "built-in"
to every TrakCare module, so TrakCare customers
with an ePR, rather than ending up with
an ePR after a long costly project.
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4.
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What
is the relationship between 'FastTrak to
ePR", TrakCare, and TrakHealth?
TrakHealth is the company that developed
and now markets and supports the TrakCare
HIS system worldwide. What sets TrakCare
apart from all other alternatives is the
innovative FastTrak to ePR, a combined architecture,
technology and methodology that delivers
unmatched speed-to-benefits and flexibility
in a comprehensive healthcare solution.
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5.
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Who
is TrakHealth?
Founded
by healthcare professionals in Australia in
1991, TrakHealth's TrakCare is being used
by leading healthcare organizations in 25
counties.
TrakHealth pioneered some of the major
waves in healthcare information technology,
starting with comprehensive client/server
solutions and then Web-based patient-centric
solutions.
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6.
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Why
would we want to look at solutions from an
Australian company?
Our Australian heritage underlies the most
flexible HIS solutions available anywhere.
From inception, TrakHealth knew that its home
market was too small to support the company's
growth ambitions. So every application it
developed was designed for easy tailoring
to serve a wide range of healthcare markets
around the world. The result today is an HIS
solution with the flexibility and adaptability
unmatched by traditional healthcare system
vendors.
While every modern application has options
and switches, TrakCare has options and switches,
TrakCare was built from the ground up on
a modern object-leveraged application architecture
and technology. Information technology experts
extol the unique ability for object technologies
to craft systems that can be fully tailored
to each organization's precise requirements
yet still be easily modified to meet evolving
future needs and new requirements.
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7.
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Aren't
systems with too much flexibility too hard
to implement?
Indeed a high degree of choice can be a
double edge sword. Therefore, TrakHealth
has worked closely with select implementation
partners around the world to craft rich,
local solutions tailored specifically for
the markets we serve. These pre-built local
implementations give each customer a solution
that embeds local custom, language and best
practices while retaining the rich flexibility
of the innovative object architecture and
technology.
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8.
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So
"FastTrak to ePR" is all about
faster implementations?
TrakCare with the FastTrak to ePR is
all about breakthrough speed-to-benefits.
In many cases this will mean a faster implementation
or it may mean a high-impact phased implementation
with ePR benefits from the first phase.
What matters most is that each institution
gains the advantages that it needs at its
ideal pace and on its ideal path.
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9.
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How
fast is a "FastTrak to ePR"?
A FastTrak to ePR implementation can be online
in a few months-as opposed to the years that
typify the mega systems.
TrakCare was used at the 2004 Olympics
for a clinical and emergency care system
manned by hundreds of brand-new volunteers
to serve thousands of athletes and hundreds
of thousands of spectators-all implemented
in a matter of weeks by one of our experienced
TrakHealth partners.
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10.
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So
integration is the TrakCare breakthrough?
Integration is a key part of the solution,
but while integration is core to an ePR, integration
is among the most difficult, cost and error
prone of all IT activities. What sets TrakCare
apart, is that the ePR is built in, not bolted
on, and rich ePR information can be quickly
and seamlessly crafted from a host of sources
beyond TrakCare. The TrakCare applications
embed a patient master index and sit on top
of the FastTrak to ePR integration platform.
From there, information is seamlessly aggregated
from TrakCare data and across a wide range
of data from inside and outside the institution,
including legacy systems and extending to
future system choices even those unknown at
this time.
But there are two other key FastTrak to
ePR capabilities that drive the unique TrakCare
results: Object-leveraged application flexibility
and adaptability, and the FastTrak to ePR
approach.
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11.
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Will
every implementation be really fast ?
Some of our customers are online in a few
months, while some follow the traditional
path of longer, more comprehensive implementations
rather than the step-at-a-time approach. Sometimes
requirements dictate this all-at-once approach,
but more commonly the tender processes mandate
it.
The step-at-a-time approach minimizes risks,
matches costs with cost saving benefits
for substantially self-funding solutions,
and drives broader user adoption by delivering
benefits quickly.
But even more important, the step-at-a-time
approach better maps to the natural human
skill of iterative improvements. Many people
can experience a system and then quickly
suggest how it should be different to better
serve them, while few people can start with
a clean sheet of paper and design the perfect
solution. The "clean sheet of paper"
approach often leads to systems "that
work the way we used to in the past"
rather that fully leveraging the breakthrough
benefits of patient-centric information.
Breakthroughs do not come from doing the
same thing marginally better; they come
from the step-change improvements of doing
things differently.
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12.
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Doesn't
every company talk about ePR solutions?
EPR has long been the dream of healthcare
professionals. Many software vendors are attempting
to build ePR solutions. However, creating
an ePR using the traditional systems approach
has been so complex, expensive and laborious
that these benefits have remained elusive.
With traditional technologies, ePR attempts
routinely to overrun budgets and time frames,
and are commonly reduced in scope, if not
abandoned all together. This is because the
three most common ePR approaches cost too
much, take too long, and have risks that are
too high, as follows:
Rip and replace - a high stakes approach
where a new, massive, monolithic solution
replaces the inventory of legacy systems.
The scope and consequences are so vast that
these projects are often restricted to government,
regions, or large multi-unit healthcare
organizations.
Massive leap solutions-increasingly, developing
counties seek to "leapfrog" from
minimal information system infrastructure
to breakthrough new technologies. But the
huge time, cost and risk profiles of traditional
monolithic solutions easily overwhelm any
potential benefits.
Regional or National ePR initiatives-in
an effort to accelerate results, there may
be regional or even national ePR initiatives.
Yet, while regions or nations may be able
to impose standards and fund ePR initiatives,
the challenge remains to deliver rich patient-
centric information at the point of care.
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13.
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How
does TrakCare make a difference?
TrakCare
presents breakthrough alternatives to organizations
struggling with traditional technologies and
systems. Here are some of the key alternatives:
Rapid Evolution-no need to revolutionize
the environment with a lengthy, costly and
risky rip and replace project. Now, with
the FastTrak to ePR, you can tailor your
implementation to the pace and path that
makes the best sense for your organization
and achieve an ePR from the very first module.
Foolproof leapfrog-while the leapfrog payback
can be huge, the leapfrog challenge is immense
and often overwhelming. With the FastTrak
to ePR, you start with the breakthrough
rather than struggle to get there, and you
can start quickly with the greatest need
areas rather than being forced into a massive
mega-project with limited chances for success.
Accelerated regional ePR-TrakCare not only
accelerates building the comprehensive ePR,
but also streamlines connecting ePR information
at the point of care broadly across departments,
institutions, regions, and more.
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14.
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Other
vendors stress their comprehensive HIS offerings,
does TrakHealth provide a complete system?
TrakCare
is a comprehensive HIS solution, but TrakHealth
has brought the notion of "open system"
down from just system technologies to deliver
high value to application technologies.
While TrakHealth provides a comprehensive
solution, TrakCare customers retain freedom
of choice to incorporate capabilities from
older, older systems as well as newer modern
systems, and even future applications and
technologies not anticipated at this time.
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15.
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What
about other vendors that talk about their
connected systems and compliance with HL7
and open standards?
Today, connecting systems can be straightforward
as a result of interconnection standards
such as HL7. But interconnection brings
only minor benefits. The breakthrough comes
with rich applications that harness the
connected data to quickly and seamlessly
build ePR information and deliver it to
the point of patient care. Think about the
phone system-interconnection standards allow
you to call almost everyone around the world,
yet you could have minimal meaningful conversations.
The TrakCare breakthrough comes from transforming
connected data into actionable patient-centric
information at the point of care.
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16.
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So
what is TrakCare?
TrakCare from TrakHealth is the worlds leading
Web-based, patient-centric HIS solution.
What sets TrakCare apart from every other
alternative is the innovative FastTrak to
ePR approach, a combination of architecture,
technologies and methodologies that delivers
breakthrough ePR benefits from the start.
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17.
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What
is in TrakCare?
TrakCare can be acquired as a modular solution
or as a complete HIS solution. TrakCare
modules all include the FastTrak to ePR
architecture, technologies and methodologies.
The comprehensive TrakCare HIS suite includes
applications for primary care, clinical,
patient administration and departmental
solutions.
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18.
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We
only want to start with Patient Administration,
so would we need a "FastTrak to ePR"
solution?
TrakCare's vision is to improve care for every
person, by empowering every healthcare professional,
and healthcare professionals are more than
just clinicians. Many TrakCare customers started
with Patient Administration Systems (PAS).
PAS is a good ePR starting point, as admission,
scheduling, initial interview and other touch
scheduling are usually the patient's first
care experience. Some early care efficacy
and efficiency improvements can be realized
from better scheduling of healthcare resources,
and better initial patient information, such
as allergies, which is important to care delivery.
Most importantly, the future of healthcare
is clearly in the direction of rich, patient-centric
information at the point of care. So, why
would anyone implement a new healthcare
application that was not part of the journey
to this critically important destination?
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19.
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We
already have a Patient Administration System
(PAS) and now want new clinical capabilities-what
advantages would TrakCare offer?
Adding TrakCare Clinicals can yield huge
advantages. Existing PAS information can be
quickly and transparently added into clinical
data to weave rich ePR, and bring leapfrog
benefits to the efficacy and efficiency of
care.
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